SIP Trunking for AI Voice Agents
AI voice agents need more than conversational intelligence to handle real business calls. They also need a reliable telephony connection that can send and receive voice calls. This is where SIP trunking becomes important. It connects an AI voice agent with the telephone network and allows businesses to manage inbound and outbound calls through an internet-based connection. For businesses planning to use AI voice agents at scale, understanding how SIP trunking works can help with better call quality, connectivity, and capacity. It also becomes important when an AI voice agent needs to connect with an existing business phone system or support multiple simultaneous calls. What Is SIP Trunking? SIP trunking is a technology that allows voice calls to travel over an internet connection instead of traditional telephone lines. SIP stands for Session Initiation Protocol, which is used to establish, manage, and end voice communication sessions. A SIP trunk works as a virtual connection between ...